1. Introduction

YourSpinner appreciates your trust. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.

2. Data Collected
Registration Data

Upon registration on our site, we collect your username, email address, and any personal details provided in your profile. You have the ability to modify or remove your personal data at any time, with the exception of your username. Our website administrators may also access and alter your information.

Support Data

If you have an active support account, support ticket submissions are managed through Ticksy, a third-party system. Only the data you provide is transferred upon your consent. 

Comments

Your comments on the site include the data shown in the comments form, as well as your IP address and browser user agent string to aid in spam detection.

Contact Form

Data submitted via our contact form is directed to our company email, which complies with the EU/US “Privacy Shield”. 

Google Analytics

We use Google Analytics for anonymous site usage tracking. No personal data is stored. Opt-out here: Google Analytics Opt-out.

Cases for Using the Personal Data

Your personal information is used for:

  • User verification during website use;
  • Technical assistance;
  • Sending informational updates;
  • Monitoring account activity to prevent fraud;
  • Personalizing and enhancing your website experience;
  • Ensuring smooth site and administrative performance.
3. Cookies

Cookies are small text files used to enhance user experience. You may disable cookies via your browser settings. The following cookies are used:

  • Necessary Cookies for all visitors:
  • Additional Necessary Cookies for logged-in customers:
    • wp-auth: For WordPress user authentication.
    • wordpress_logged_in_{hash}: For WordPress user verification.
    • wordpress_test_cookie: To test if cookies can be set.
    • wp-settings-[UID] and wp-settings-{time}-[UID]: For WordPress user interface customization.
4. Data Access

Non-registered users’ data is not retained. Registered clients’ data can be accessed by our system administrators and support team when necessary.

5. Third Party Access to Your Data

We do not disclose personal data to third-parties, except for limited data sharing with partners crucial to our services.

6. Data Retention

Support tickets and comments are stored indefinitely unless you request removal. Registered users’ information is retained in their user profile and can be managed by the user and administrators.

7. Security Measures

We utilize SSL/HTTPS to secure user communications. In the event of a data breach, affected users will be contacted, and necessary actions will be taken to maintain system integrity.

8. Your Data Rights

You may request a copy or deletion of your personal data. This excludes data required for administrative, legal, or security purposes. Under GDPR, we support your rights to data privacy. [EU GDPR Information Portal](It seems that you have provided a sample privacy policy for a fictional service called “YourSpinner” If you require assistance or further information regarding privacy policies, data protection regulations, or any other topic, feel free to ask, and I’ll be happy to help.

9. Third Party Websites

We may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by us, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.

10. Release of Your Data for Legal Purposes

At times it may become necessary or desirable to us, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.